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Tag Archives: 0749910917
Dealing with Difficult People: Proven Strategies for Handling Stressful Situations and Defusing Tensions by Roberta Cava
Dealing with Difficult People: Proven Strategies for Handling Stressful Situations and Defusing Tensions by Roberta Cava hits the £1 shelf in my shop. Piatkus, 2001, Paperback. 2nd (revised) edition. [First Published: 1991] From the cover: Many people have to deal … Continue reading
Posted in BookLovers of Bath: The Shop!
Tagged 0749910194, 0749910917, 0749920513, administration, and, assertiveness, business, cased, cava, communication, conflict, coping, customer, development, economics, employee, human, humans, industrial, interpersonal, library, management, motivation, museum, organisation, personnel, presentation, psychology, public, relations, resources, roberta, self-help, skills, stress, with, work
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BookLovers of Bath 